I was in an organic shop with my MIL yesterday.
While we were looking through products on the shelf, I saw a smart looking middle aged man talking to a shopkeeper at the cash register counter. He spoke good English, and looked educated and well-to-do. However, I did not listen to his conversation.
I wasn't even aware when he left. When it's my turn to pay, the shopkeeper showed me a box on the counter and told me that man had dropped the box accidentally and the bottle inside was broken (it was captured on CCTV too). Instead of apologizing & offering to compensate, that man accused the quality of that product as "lousy & easily breakable". Isn't it a common sense that glass is breakable and you got to handle it with care??!
That shameless man left the shop without paying a single cent...
I told the shopkeeper that if I were to know that earlier, I would have approached him and ask,"Sir, what if you accidentally drop & break a Swarovski crystal vase or an expensive perfume bottle, are you going to blame it as "lousy product, easily breakable"?
"Actually he's a "Datuk", but this type of "Datukship" you give me I also don't want..." that shopkeeper said.
Well...he's just a Cheapskate.